What We Do Best
When your Foam Kit arrives in the laboratory, it is bar-coded and matched up with your online order. Your order will then be assessed by an Orthotic Technician who will evaluate your foam impression along with any information that you provided with your online order. Your Foam Kit is then digitally scanned and stored with your orthoticsdirect.com profile for future use.
The order is now placed into Production where the desired materials are formed over the positive models for each orthotic. The orthotic is then ground to a precise fit and all required accommodations and topcovers are adhered to the shell. The device then enters the Finishing phase where our skilled technicians ensure that the perfect fit is achieved. The orthotic is finished to size and to the selected footwear ensuring a custom fit. This is the true value of the Orthotics Direct approach - the seamless marriage of custom made and custom fit.
Finally the product reaches our quality control and pre-shipment department where every aspect is examined against the original order form. Once your order is scanned and allocated for delivery, your account will receive an email containing the courier tracking information. This entire in-house process is guaranteed within 5 business days.