How it Works

Orthotics Direct makes it easy to build custom orthotics just for you. All we need are casts of your feet and some info on your unique needs and lifestyle.

Our orthotic technicians can review impressions of your feet via traditional foam casts or through our state of the art Orthotics Direct App, whichever is easier for you.

Here's how it works:

Digital Cast

Step One

Download the Orthotics Direct App using these links.


Step Two

Create a Profile.

Provide your info to create a profile and save a scan. Or, log into your already existing Orthotics Direct account.


Step Three

Scan your Foot.

All you need is a well lit area, a sheet of paper (letter sized) and a friendly helper.

Follow the simple directions on the app to capture images of your feet. The system will create a digital cast of your foot. Orthotics Direct will create create a custom orthotic from your scan.


Finish placing your order with your digital cast and your custom made orthotic will be manufactured and shipped to you within 5 business days.


Foam Cast

Step One

Remove shoes. (Thin socks are optional)

You may take your foam impression in either a sitting or standing position.

With your left foot centered over the right side of the box, lower your heel into the foam

When taking your cast from a standing position, you may wish to use a chair for balance and support.


Step Two

Once your heel is in the foam, push down evenly on your forefoot to ensure an accurate impression of your foot. You may use your hand to push your forefoot into the foam or gently push your foot downward.


Step Three

Lift your foot straight out of the box. Repeat for the other foot.


When you have finished, close the foam impression kit and place it in the shipping box. Attach the included pre-paid shipping label to the outside of the shipping box and drop it into a Canada Post mailbox.

Your custom made orthotic will be manufactured and shipped to you within 5 business days after your foam cast is received.

Foam Cast

Digital Cast

Step One

Remove shoes. (Thin socks are optional)

You may take your foam impression in either a sitting or standing position.

With your left foot centered over the right side of the box, lower your heel into the foam

When taking your cast from a standing position, you may wish to use a chair for balance and support.

Step Two

Once your heel is in the foam, push down evenly on your forefoot to ensure an accurate impression of your foot. You may use your hand to push your forefoot into the foam or gently push your foot downward.

Step Three

Lift your foot straight out of the box. Repeat for the other foot.

When you have finished, close the foam impression kit and place it in the shipping box. Attach the included pre-paid shipping label to the outside of the shipping box and drop it into a Canada Post mailbox.

Your custom made orthotic will be manufactured and shipped to you within 5 business days after your foam cast is received.

Step One

Download the Orthotics Direct App using the links to the right or scan the code below.

Step Two

Create a Profile.

Provide your info to create a profile and save a scan. Or, log into your already existing Orthotics Direct account.
With your digital cast on file, you will be able to easily buy any orthotics or packages at any point down the road.

Create a Profile Icon

Step Three

Scan your Foot.

All you need is a well lit area, a sheet of paper (letter sized) and a friendly helper.

Follow the simple directions on the app to capture images of your feet. The system will create a digital cast of your foot.

Create a Profile Icon
Scan Your Feet  Icon

Orthotics Direct will create create custom orthotics from your scan. As soon as you finish placing your order with your digital casts, it will be immediately sent to manufacturing. Your order will be shipped to you within 5 business days.