What is your return policy?
We want you to be 100% satisfied with your order. If you are not satisfied with your order, you may return your orthotics and/or your unworn footwear in the original packaging. All exchanges/refunds must occur within 60 days of your original purchase date.
What Do I Do If I Want To Change Or Cancel My Order After I Have Placed It?
What shipping methods are available?
Our current ship methods are:
- Canada Post Standard Service
Can I have my order shipped to a P.O Box?
Is there a restocking fee or freight charge when returning product?
We do not charge a restocking fee. You will be responsible for the cost of mailing your product back to Orthotics Direct if it is required.